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How Long to Keep Payroll Records: A Guide for Businesses

How Long to Keep Payroll Records: A Guide for Businesses

The task of maintaining payroll records might seem like a mundane detail, yet it stands as a cornerstone of sound financial and legal practice. For small and medium-sized business owners, HR professionals, and payroll managers, understanding how long to keep these records is not just a matter of organizational efficiency; it's a safeguard against potential legal complications and a foundation for transparent business operations.

In this comprehensive guide, we will navigate the often-overlooked yet crucial realm of payroll record retention. We’ll define what constitutes payroll records, unravel the legal requirements for their retention, and explore the best practices for storing, managing, and eventually purging these documents. Whether you’re a seasoned business owner or new to the realm of HR and payroll management, this article is designed to equip you with actionable insights into managing your payroll documentation efficiently and maintaining compliance with confidence.

 

What Are Payroll Records?

At the heart of every business's HR and payroll department lies a crucial element: payroll records. But what exactly are these documents, and why are they so important? Payroll records encompass a broad range of documentation related to employee compensation. This includes not just the obvious items like salary or wage details, but also encompasses time sheets, tax forms, benefit information, direct deposit forms, and more. Essentially, any document that pertains to how an employee is paid, the hours they work, and the benefits they receive, falls under the umbrella of payroll records.

These records serve several critical functions in business operations. They are the definitive source of truth for employee compensation, providing clear, historical data that can be referenced in the event of disputes or audits. Moreover, they are not just a matter of internal record-keeping; they are also subject to various legal requirements. Businesses are legally obligated to maintain accurate payroll records for a specified period, primarily for tax and labor law compliance purposes.

 

Why Retain HR & Payroll Records?

The retention of HR and payroll records extends far beyond mere organizational practice; it is a vital aspect of running a business that adheres to legal standards and prepares for unforeseen circumstances. Here's why maintaining these records is absolutely essential:

  • Legal Compliance: Numerous federal and state laws and regulations require businesses to retain specific employee records for designated periods. For instance, the Fair Labor Standards Act (FLSA) and the Internal Revenue Service (IRS) have distinct requirements for payroll record retention. Failure to comply can result in penalties, legal disputes, and other complications.

  • Audit Preparedness: Payroll records are frequently requested during audits. These audits can be internal, aimed at ensuring smooth business processes, or external, conducted by government agencies to verify compliance with tax and employment laws. Having comprehensive payroll records readily accessible simplifies the audit process and validates the business's practices.

  • Dispute Resolution: Disputes concerning wages, overtime, benefits, or other compensation matters may arise, and detailed payroll records often serve as the linchpin for resolving these issues. They provide a historical account of employee compensation and are indispensable in legal proceedings or negotiations.

  • Business Analysis and Decision Making: Payroll records offer valuable data for business analysis. Insights derived from these records can inform strategic decisions regarding staffing, budgeting, and compensation strategies. They aid in understanding labor costs, identifying trends, and making well-informed business choices.

  • Employee Relations: Maintaining accurate and comprehensive payroll records contributes to transparent and trustworthy employee relations. Employees may require access to their payroll records for personal reasons, such as loan applications or personal income tax filings. The ready availability of these records can enhance employee trust and satisfaction.


How Should You Store Payroll Records?

When it comes to storing payroll records, ensuring the security of sensitive employee information is of utmost importance. There are two main approaches you can take to achieve this: physical storage in a secure location or digital storage with encryption and access controls.

If you opt for physical storage, it is crucial to choose a secure location that provides protection against theft, fire, and other potential hazards. This could include a locked filing cabinet or a designated safe within your office premises. Additionally, consider implementing strict access controls to limit the number of individuals who have physical access to these records. This can help prevent unauthorized individuals from gaining access to sensitive information.

Digital storage offers its own set of advantages. By utilizing encryption, you can protect the confidentiality of payroll records by converting the data into a form that can only be accessed with the correct decryption key. This ensures that even if unauthorized individuals gain access to the stored data, they will be unable to decipher it without the encryption key.  Implementing access controls for digital storage is equally important. This involves assigning unique login credentials to authorized personnel and regularly updating passwords to maintain the integrity of the system.

Whether you choose physical or digital storage, it is essential to regularly backup your payroll records. This practice mitigates the risk of data loss due to unforeseen circumstances such as hardware failures, natural disasters, or cyberattacks. By maintaining multiple copies of your records, you can easily restore them in the event of an incident and ensure business continuity.

Lastly, it is crucial to establish a record retention policy that outlines the duration for which payroll records should be stored. This policy should align with legal requirements and industry best practices.

 

What Should You Avoid When Setting Up a Payroll Record System?

When setting up a payroll record system, it is crucial to prioritize the security of sensitive employee information. Lax security measures, such as weak passwords or lack of encryption, can leave your company vulnerable to data breaches and unauthorized access. Implementing strong security measures, such as multi-factor authentication and regular security audits, can help protect your payroll records and minimize the risk of data breaches.

Disorganization is another pitfall to avoid when setting up a payroll record system. Without a well-structured and organized system, it can be challenging to locate and retrieve specific payroll records when needed. This can lead to delays in resolving disputes or responding to audit requests. To prevent disorganization, establish a clear and consistent filing system for your payroll records, whether physical or digital. Use standardized naming conventions and folder structures to ensure easy navigation and retrieval of records.

Inadequate backup systems also pose a significant risk to your payroll records. Without proper backups, you may lose critical employee compensation data in the event of hardware failure, natural disasters, or cyberattacks. Implementing regular backup procedures, both onsite and offsite, can safeguard your payroll records and ensure business continuity. Consider utilizing cloud-based backup solutions for added security and accessibility.

 

Why Is Keeping Payroll Records Important?

Keeping payroll records is important for several reasons:

  • Legal compliance: Employers are required by law to keep certain types of records for a specified period.

  • Dispute resolution: Payroll records can help resolve disputes about pay or hours worked.

  • Audit preparedness: If your company is audited, you'll need to provide payroll records.

  • Employee verification: Payroll records can be used to verify employment and compensation for purposes such as loan applications or unemployment claims.

How Long Does The IRS Require You To Keep Payroll Tax Records?

According to the Internal Revenue Service (IRS), it is mandatory for employers to retain payroll tax records for a minimum of four years after the tax is due or paid, whichever comes later. This informative chart provides an overview of the federal requirements for recordkeeping and retention, serving as a useful guide for employers and federal contractors. It outlines the specific duration for which records must be maintained in accordance with federal law.

 

Type of Records
Description of Records
Duration
Affirmative Action Records

These requirements only apply to federal supply and service
contractors and subcontractors that employ 50 or more persons and have a contract of $50,000 or more.

Federal contractors and subcontractors must maintain personnel records, including job ads, applications, hiring records, pay rates, training selection, accommodation requests, physical exam results, and affirmative action documentation. Contractors must identify the gender, race, and ethnicity of each employee and applicant where possible.

Two years from when the personnel record or personnel action occurred, whichever is later.
One year, if the contractor has fewer than
150 employees or does not have a government contract of at least $150,000.

Apprentice Programs

Apprenticeship committees that control apprenticeship programs must retain all apprenticeship records, including, but not limited to, a chronological list of names and addresses of all applicants, requests for reasonable accommodation, test papers completed by applicants, and records of interviews.

Two years from the date the record was made.

Benefits Records

Data: All data used to support summary plan descriptions and other records supporting plans or reports, including vouchers, worksheets, receipts, and applicable resolutions.
Employee/Beneficiary Records: Records concerning employee benefits that are sufficient to determine the benefits due or which may become due.

COBRA Records: Copies of Consolidated Omnibus Budget Reconciliation Act (COBRA) notices, acknowledgments that COBRA notices were received, documents relating to any instance in which COBRA is not offered due to gross misconduct, and COBRA-related correspondence.

Generally six years from filing (or date the record would have been filed but for exemption or simplified reporting requirement).

Specifically, retirement plan records (like 401(k)s) should be kept indefinitely, as long as they may be relevant to a determination of benefit entitlements.

COBRA records are critical for cases where a person has filed a claim that COBRA was not processed correctly. COBRA regulations are enforced by the IRS, the Department of Labor, and the Treasury Department.

Business Records

Records showing total dollar volume of sales
or business and total volume of goods purchased or received.

Three years.

Drug and Alcohol Testing Records

Employers covered under the Department of Transportation’s drug and alcohol testing regulations must maintain records pertaining to test results, testing process administration, return-to-duty process administration, employee training, and supervisor training.

Employers may need to retain records from one to five years depending on the industry and type of record. The Federal Motor Carrier Safety Administration requires education and training records be retained indefinitely and two years after ceasing to perform functions.

Emergency Paid Sick Leave Act (EPSLA) and Emergency Family and Medical Leave Expansion Act (EFMLEA) Under the FFCRA

Documentation required to take leave:
• Name.
• Leave dates.
• Qualifying reason for leave.
• Oral or written statement of inability to work based
on qualified reason.
• Name of the government entity or healthcare provider that issued the quarantine or isolation order.
• Name of child being cared for.
• Name of the school, place of care, or child care provider that has closed or become unavailable.
• Exemption from providing leave documentation by small employers (less than 50 employees) claiming exemption.

Four years regardless of whether leave was granted or denied. If employee provides oral statements to support the request for EPLSA or EFMLEA, the employer is required to document and maintain such information
in its records for four years.

EPSLA and EFMLEA Tax Credits

In order to qualify for tax credits, employers must furnish the following documentation:

• Comprehensive records demonstrating how the employer determined the amount of paid sick leave and expanded family and medical leave paid to eligible employees, including detailed records of their work, telework, and the benefits provided under EPSLA or EFMLEA.

• Documentation outlining how the employer determined the portion of qualified health plan expenses allocated to wages.

• Copies of all completed IRS Forms 7200 that have been submitted to the IRS.

• Copies of completed IRS Forms 941 that have been submitted to the IRS. Alternatively, for employers who use third-party payers to fulfill their employment tax obligations, records of the information provided to the third-party payer regarding the employer's entitlement to the claimed credit on IRS Form 941.

• Any other pertinent documents required to support the request for tax credits, as specified in the applicable IRS forms, instructions, and guidelines for claiming a tax credit.

Four years.

Family and Medical Leave Act (FMLA) Records

FMLA-covered employers are required to maintain records that align with the requirements of the FLSA. These records include basic payroll and employee data, as well as dates of FMLA leave taken by eligible employees, including the hours taken if leave is less than a full day. Employers must also keep copies of employee notices of leave and eligibility notices, which can be stored in employee personnel files. Additionally, documentation related to employee benefits and employer policies regarding paid and unpaid leave should be maintained.

Premium payments for employee benefits should also be recorded, along with any disputes between the employer and eligible employees regarding FMLA leave designation. Any records or documents relating to medical certifications, recertifications, or medical histories of employees and their family members should be kept confidential in separate files from regular personnel files. If applicable, records containing family medical history or genetic information should adhere to the confidentiality requirements of GINA. However, supervisors and managers may be informed about necessary work restrictions or accommodations, and first aid and safety personnel may be informed about employees' medical conditions if emergency treatment is necessary. Finally, relevant information should be provided to government officials investigating FMLA compliance or other relevant laws.

Three years.

Federal Contractors and Subcontractors, Federal Service Contracts

For each employee working on a service contract, records showing:
• Name, address, and Social Security number.
• Worker classification, wage rates, and fringe benefits provided (or cash equivalent payments in lieu of fringe benefits).
• Total daily and weekly compensation.
• Number of daily and weekly hours worked.
• Any deductions, rebates, or refunds from compensation.
• Any list of a predecessor contractor’s employees showing employee’s length of service information.
Employers must also:
• Keep separate records of time spent on SCA-covered and non-SCA-covered work each workweek.
• Track and keep proof of SCA-covered work performed by employees who perform work in different classifications.

Three years from completion of the work.

Immigration

Form I-9, Employment Eligibility Verification

For the duration of employment. Upon termination, the form must be retained either three years after the date of hire, or one year after the date employment is terminated, whichever is later.

Income Tax Withholding

Records relating to FICA and FUTA income tax withholdings.

Four years after the date the tax becomes due or is paid, whichever is later (see details in
IRS Publication 583).

Minor Employees

Certificates of age for all minors that include the
following information:
• Name and address.
• Place and date of birth.
• Sex.
• Signature.
• Name and address of minor’s parents.
• Name and address of employer.
• Industry of employer.
• Occupation of minor.
• Signature of issuing officer.
• Date and place of issuance.

Three years.

Miscellaneous Documents (Agreements, Contracts, Certificates, Benefits)

Written records relating to employee benefits plans, collective bargaining agreements, seniority and/or merit systems, plans, trusts, individual employment contracts, written FLSA agreements, and certificates authorizing payment at less than minimum wage.

At least three years; the IRS may require longer (up to seven years).

OSHA Records

The following OSHA records:
• OSHA Form 300, Log of Work-Related Injury and Illnesses
• OSHA Form 300A, Summary of Work-Related Injuries and Illnesses OSHA Form 301, Injury and Illness
• Incident report

Present year, plus five preceding calendar years.

Payroll Records

For each employee, records that contain the following:
• Employee’s full name and Social Security number.
• Address, including ZIP code.
• Birth date, if younger than 19.
• Sex and occupation.
• Time and day of week when employee’s workweek begins.
• Hours worked each day.
• Total hours worked each workweek.
• Basis on which employee’s wages are paid (hourly, weekly, or piecework).
• Regular hourly pay rate.
• Total daily or weekly straight-time earnings.
• Total overtime earnings for the workweek.
• All additions to or deductions from the employee’s wages.
• Total wages paid each pay period.
• Date of payment and the pay period covered by the payment.

Three years from termination of employment or completion of the contract.
Two years for records on which wage computations are based. For example, time cards and piece work tickets, wage rate tables, work and time schedules, and records of additions to or deductions from wages.
For more information, see Recordkeeping  Requirements Under the FLSA.

Personnel Records

Records including:
• Job applications, resumes, and other forms of employment inquiries.
• Job advertisements, notices to the public or to employees regarding job openings, training programs, and written training agreements.
• Documents related to hiring, firing, transferring, assignment, demotions, promotions and layoffs, payroll records, rates of pay, or other terms of compensation.
• Job descriptions, employment handbooks, notice of and criteria for selection for training or apprenticeship programs.
• Employee evaluations, requests for reasonable accommodation, summaries of applicants’ qualifications, lists of job criteria, interview records, identification of minority and female applicants.
• Opportunities for overtime.

Statutory requirement is two years; however, four years is generally recommended.

Polygraph Tests

Employers investigating an economic loss or injury must maintain a copy of the statement about the specific incident or activity under investigation, the basis for testing that particular employee, and proof of service of the statement to the examinee.
Employers who manufacture, distribute, or dispense controlled substances must maintain records specifically identifying the loss or injury in question and the nature of the employee’s access to the person or property that is the subject of the investigation.
Every employer who requests an employee or applicant to submit to a polygraph examination for an ongoing investigation, drug manufacturer, or security services EPPA exemptions must maintain the following:
• A copy of the written statement with the time and place of the examination and the examinee’s right to counsel;
• A copy of the written notice provided by the employer to the examiner identifying the person to be examined; and
• Copies of all opinions, reports, or other records furnished to the employer by the examiner relating to such examinations.

Three years from the date of exam (or from date the exam is requested if no exam is conducted).

Records of Self-Identifying Veterans and Individuals with Disabilities

Government contractors must keep a separate file
on applicants and employees that self-identify as disabled veterans or Vietnam-era veterans, or individuals with disabilities.

Three years.

Records Relating to Charge, Complaint, Enforcement Action, or Compliance Review

Personnel or employment records relating to aggrieved person and to all other employees holding positions similar to that held by aggrieved person, including application forms and test papers completed by aggrieved person and all other persons applying for same position as aggrieved person.

Until final disposition of the charge, complaint,
review, or action.

Records Relating
to Employment Tests, Employment Opportunities

Records relating to:
• Job orders submitted by the employer to an employment agency or labor organization for recruitment of personnel for job openings.
• Test papers completed by applicants or candidates for any position that discloses the results of any employer-administered aptitude or other employment test considered by the employer in connection with any personnel action.
• The results of any physical examination where such examination is considered by the employer in connection with any personnel action.
• Any advertisements or notices to the public or to employees relating to job openings,
promotions, training programs, or opportunities for overtime work.

One year after the record is created or the personnel action described is taken, whichever is later.
Two years for:
• Government contractors or subcontractors with 150 or more employees; or
• A government contract of $150,000 or more.

Time Cards and Schedules

Records on which wage computations are based (time cards and piece work tickets, wage rate tables, work and time schedules).

No less than three years.

Wage Differentials

Records explaining/supporting any wage differentials (including job descriptions, job evaluations, merit, incentive, and seniority systems, etc.).

Two years.

 



Secure Storage and Recordkeeping

Whether you're storing records physically or digitally, security is paramount. Access should be limited to authorized personnel, and digital records should be encrypted.

 

Document Destruction and Purging

When it's time to dispose of old payroll records, do so securely. This means shredding physical documents and securely deleting digital ones.

 

When to Review and Update Records

Regularly review and update your payroll records to ensure they are accurate and up to date. This is especially important when there are changes to payroll laws or your company's payroll practices.

 

Conclusion

Keeping payroll records is a crucial part of running a business. By understanding the legal requirements and best practices, you can manage your payroll documentation efficiently and maintain compliance. Remember, the goal is not just to keep records, but to keep them in a way that protects your business and your employees.

 

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